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We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Delivery Standards
Your order will be shipped using the United Parcel Service. Please refer to www.ups.com for delivery information or restrictions. All perishable items will be packed and shipped the same day to ensure freshness. Any item ordered after 1 pm will not be packed and shipped until the next business day. Perishable items will not be shipped on Friday. Orders placed after 1 pm Thursday will not be shipped until the following Monday to insure your product will be fresh when received. We pack frozen polishes with ice packs for better shipping preservation. We also use dry ice for longer shipments. However, when shipping will take more than two days for delivery, we suggest using a shipping service other than Ground Service.
Refunds / Returns
Due to the nature of our product we cannot except returns on perishable items. If for any reason you are not fully satisfied with one of our products please contact us within 48 hours upon receiving your shipment so we can work with you to make it right. If you choose to use Ground Service delivery on shipments that take more than 2 days to receive, we will not be responsible for your product. *Handling fees are non-refundable*.